UPS is Hiring Remote plus Little Experience Work From Home Jobs 2026 transcript

Today, I'm going to show you remote jobs at UPS including a four-day work week opportunity. I also have work from home jobs entering data, monitoring emails with paid training and work from home equipment provided as well as day and night shifts. Hey everyone, it's Suzanne. Today's first work from home opportunity is with the company Roadie. Now, Roadie is a subsidiary of UPS and Roadie is hiring for a couple of different remote work from home roles.

What I really like about Roadie is they do offer a four-day work week and three-day weekends once a month. And so, for those of you who would like to only work four days a week rather than five days a week, Roadie is going to be a great company for you. Now, they have three jobs open in the customer support or customer experience department. They have a CX content specialist, training manager, and trust and safety specialist.

I'm going to take a look at one of these with you, but if for some reason this job is not open, you can also go to their create a job alert and you can create an alert and have the opportunity sent directly to your inbox. You're just going to let them know which position that you want to see as soon as it becomes available because a lot of the times when they offer these remote positions, they're hiring for these roles over and over again.

So, you want to make sure that you're checking back. So, the first role that we're going to look at is a trust and safety specialist and this is a fully remote full-time position. This is open only to the US, not international. And a little bit about this position, the trust and safety team members work together to provide tactical operations. You're going to tackle issues that introduce risk and jeopardize safety within the online platform.

So, in this role, you're going to use your eye for details and excellent problem-solving skills to identify and prevent any misuse of that online platform and take pride in knowing that you're upholding the Roadie brand by ensuring trust and safety for the customers. So, what does that look like? What What are you going to do? You're going to identify, thoroughly investigate, and resolve risk-related issues on the Roadie platform.

You're going to leverage that data to identify any patterns or trends in any escalated incidents. You're going to identify procedural gaps to develop efficiency and effectiveness, manage critical and high-risk situations appropriately, adjudicate user background screenings while adhering to geographic compliance and regulations, adhere to legal and risk-related policies and procedures, partner with law enforcement when needed, investigate, audit, and decision on sender gig-related claims, research industry standards and best practices, reduce company losses by assessing internal and external liabilities, and partner with the legal team to conduct investigative research.

So, basically going to be making sure that the platform is safe for the different users customers online. Of course, they're going to train you in this position. What they'd like you to have is 2 years of experience in some sort of trust and safety or risk-related role, good verbal and written communication skills, knack for problem-solving using investigative and analytical skills, proficiency in Salesforce or other CRM systems, ability to execute consistently with high attention to detail, accuracy, and adherence, and thrive in a fast-paced and agile environment, and navigate ambiguity with ease.

So, what are the benefits? They have some great benefits at Roadie. Biggest one to me is this flexible work schedule with unlimited unlimited PTO, monthly 3-day weekends, a monthly work-from-home stipend, which means they're going to give you money to buy your equipment. They're going to pay for your equipment. They're going to give you full paid training. They're even going to give you some loan repayment assistance, even if it's student loans that you already have, it will help you pay off your old student loans.

They're going to give you a 401k with company match and 100% covered health insurance for yourself. Now, the second work from home role that I have for you is a collections representative. This is with the company Optum. They are partnering with Northern Light Health and they have a role which is in a clinical setting supporting those who provide care and they have opportunities for you to make a difference in the lives of those they serve.

Now, this position is a fully remote, national remote from anywhere in the US position. Again, this is not opened internationally. However, if you check their job career page, you may be able to find that there are some open positions from other countries. So, a little bit about this position. It's part of the patient financial services accounts receivable recovery team and you're going to be responsible for resolving any outstanding balances by patients in accordance with the regulatory and contractual obligations.

That's going to include you resolving payer denials by the insurance companies by understanding payer policies, contacting the payer, appealing and resubmitting insurance claims. Critical tasks also include understanding and reconciling the open payer balances in accordance with that payer's contract. This position is a full-time Monday through Friday, so no weekends here. You do have to have the flexibility to work within any of their shifts scheduled during their normal business hours, which is 8:00 a.m. to 4:30 p.m.

Eastern Standard Time. So, no nights, no weekends in this position. They did say given the business need, they may need you to work occasionally a little bit of overtime. They're going to provide you 4 weeks of on-the-job paid training. The hours of training will be the normal business hours. So, primary responsibilities, you're going to actively participate in team huddles and meetings. That'll be remotely. Work closely by way of problem-solving with your peers and leaders to address any payer issues or changes that directly impact the accounts receivable.

You're going to resolve any assigned accounts in a timely manner. You're going to make any necessary accounts receivable adjustments in accordance with the company's policy. Meet or exceed the Northern Light Health performance standards. Request relevant information from the appropriate revenue cycle and clinical departments. Ensure assigned discharged and final billed accounts are not aging and are escalated timely.

Thoroughly understand the department's key performance indicators and maintain the knowledge of payer policies. Complete AHAAM or other health care related webinars and any other duties as assigned. What they're looking for from you? High school diploma. 18 years of age or older. Only one year of some sort of health care back-end revenue cycle experience, like billings, collections, accounts receivable. Experience working with denied health care claims.

Working with insurance companies to verify the status of denied claims. An ability to work full-time Monday through Friday between that 8:00 a.m. to 4:30 p.m. Eastern Standard Time Zone. If you also have some Medicare Advantage experience, make sure you have that listed on your resume. And pay for this role is between $18 and $32 per hour based on this job posting for full-time employment. And then the last work-from-home job is with Circular Action Alliance.

If this job isn't here for some reason, you can go to this join our talent community up in the corner here and you can get signed up for future job listings. You can also create an account and sign in over here. But a little bit about this role, it is a producer support representative. It is full-time and it is remote fully in the US. Salary is up to $29 per hour depending on your experience, where you live, what your skill set is, and a little bit about this role.

The producer support representative is in the customer service department and a key member of the producer services team responsible for providing excellent customer service, frontline support to producers as they navigate the producer responsibility compliance with CAA. And you're going to handle incoming queries, assist producers with registration and compliance processes, help resolve complex issues efficiently. You're also going to serve as the first point of escalation and contact and guidance for other support reps while collaborating with team members to ensure producer inquiries are accurately tracked.

Key responsibilities: producer inquiry handling, you're going to be that first point of contact, you're going to resolve producer issues and act as a first point of escalation, you're going to provide multi-channel support, which means you're going to handle inquiries through either monitoring emails, answering inbound calls, or answering online chat, ensuring consistency and professionalism in all interactions. You're going to help with registration and compliance.

You're going to guide producers through the registration process, provide clear instructions, and troubleshoot any issues. You're also going to assist producers with understanding their compliance requirements and obligations, directing them to relevant resources and tools to facilitate compliance. You're also going to do some data entry, entering data, entering and updating producer information in the system which is Salesforce, ensuring that the records are complete, accurate, and up-to-date.

You're going to track and categorize all producer inquiries, ensuring they are properly labeled for analysis and reporting. You're going to maintain and update case logs to track open inquiries, provide updates to producers and the internal teams, and you're also going to notify producer support managers of gaps or errors in knowledge. You're going to give feedback on any gaps. You're going to collaborate with the internal teams through team collaboration, also through team leadership.

You'll serve as a mentor for other support representatives as you get more experienced in the role. And main skills and competencies, excellent customer service, able to troubleshoot complex issues, high attention to detail when you're entering that data, being able to use the CRM systems proficiently, able to manage multiple inquiries and tasks at the same time, and ability to work independently but also with a collaborative mindset and willingness to share knowledge with your team.

What they're looking for, high school diploma or equivalent, associate's degree or equivalent is preferred. So, if you only have a high school diploma, you can apply for this job. If you have more than that, maybe a little college, want to make sure and get that listed on your resume. 3 years of experience in customer service or help desk support or similar role. If you have 1 year of customer service leadership experience, that's a plus.

And experience in compliance, regulatory environments, or Salesforce is preferred but not required. And location, remote from anywhere in the United States. Pay is based on where you live, your skills and experience. And a reminder that pay was between $26 starting to $29 per hour. All right, well, if you're interested in any of these positions, I'm going to put the instructions to apply down below in the description.

If you made it this far in the video, go ahead and comment this emoji. Otherwise, I wish you the best of luck and I'll see you in the next video.