Make money, cut costs & run your life with Meta's Muse transcript

We believe that Muse will make you money. And we're standing behind this by making Muse free for a huge number of tokens. >> Everyone's talking about how great Meta is at creating this Muse agent and how much they love the Muse agent. It can make money. It could be useful for day-to-day tasks. I've watched a few videos to try to figure out what I can do with it since I've been using it since the beginning and what you can use what you can do with it.

I'm going to watch it with you right now, show you some of the best ones and let's talk about whether it's useful or not. Here's my favorite use case >> what I think is one of the real killer features of Muse that I think the other AI assistants are going to copy, which is actually making phone calls for you. So, I told it to basically help me negotiate my Xfinity Comcast bill. And first, it asked me what kind of voice do I want.

Do you want a female or male voice? And then it asked me for my full name and my phone number so that it can make the call for for me. Then the magical part is, you know, while I was eating breakfast, it actually called Xfinity for me and found that there's actually a way to reduce my bill just like with AT&T earlier. So, basically, I can get a promotional rate of $60 per month. If I turn on auto pay, I can get another $10 off.

And >> All right, and I love that he actually got a transcript of the call afterwards. >> transcript of the conversation, right? Which is quite quite an exciting to see. All right, so here is Muse talking to an actual human. So, Muse asked to lower my phone bill and it says, "Just a moment." And Muse said, "Hey, this is Haley calling on Peter's behalf. I'll transcribe this call for notes. I'm calling to see if Peter can keep the same internet plan but lower the $84 monthly bill.

Can you help me with that?" Then the human customer support asked me to confirm the first and last name. I'm not really sure why it said "Chow Mein" here. That seems kind of weird. But I confirmed it. And yes, it went back and forth with this conversation. And eventually it got the human support agent to tell me that if I turn on auto pay discount, I can get $60 per month, right? >> Okay, real savings and actually Peter in his video showed multiple savings like that.

I will say that it did have a bit of a catch here. Let's play that clip. >> here is that Muse is representing itself as my personal agent, not pretending to be Peter. And based on this transcript, you know, the Xfinity agent actually wants me to call myself to get the discount, right? They don't want to talk to me. But the fact that Muse does all this research and found the discount, still saves me a lot of time. We've all experienced how annoying it is to call these companies and have to, you know, dial one or say two to try to get to a human to talk to and also wait on a line for a human, be put on hold, and all that kind of stuff.

And now we have Muse to basically do this stuff for us, which is just a massive time saver. >> But you still do need to make the phone call, which is such a disappointment. Um, but it's not because of Muse, it's because these um, these companies insist that you yourself call. In fact, I can't even call if my wife is the one who's registered for the service. It has to be her on the call. All right. This though is not as easy as it seems.

Uh, before I go to the next use case, I will say a couple of things about calls. Number one, it's not rolled out for everyone yet. You have to ask your agent to give it to you and then you get put on a wait list and then you do get to make a call, but that is magical and he is right that we do need to use it. And then a lot of people who are getting calls like this from agents are saying, "Get out of here. I don't want to talk to an agent because there's a lot of hate for for AI." And so, Paul Lipsky actually said, "Let me hear what it's like when an agent calls." And he had the agent call his company. >> Here's what that's like. >> like from the business's side.

Hi, I'm calling on Paul Lipsky's behalf. I'm transcribing our call for notes. What hours does the Uncarved Block LLC operate? >> Oh, who is this? >> My name's Brett. I'm just calling to ask your business hours. >> By the way, Brett as the Muse agent, he got to pick whether it's a male or female voice and he he got to give it some information to prep it. It sounds decent. It's not the most human-like voice there is, but it's decent and it's representing itself not as Paul, but as someone else.

I think I like it. All right, let's see again how his agent makes the call. >> an AI? >> Yes, I'm an AI assistant. What hours does the Uncarved Block LLC operate? >> And And who who told you to make this phone call? >> Paul Lipsky asked me to call. What are your operating hours? >> Oh, he just That's the only thing he wants to know? >> Yes, just the business hours for the Uncarved Block LLC. >> It's 24/7. >> Got it. Thank you.

That's all I needed. >> I don't know about you, but I thought that sounded pretty good. You could definitely tell it wasn't a human, which I actually think is a good thing for now, but I think there are just a lot of people out there who are so anti-AI as soon as they even suspect that it's an AI, they get angry. >> And he had made a few or had his agent make a few calls and he did see a lot of anger, um but really good use case.

If you're calling into a business getting information like what are the hours, can I make a reservation? Super. It will not call other human beings, just businesses and it will not let you do cold cold calling this way. All right, let's go on to another use case. Here is one that I really like. Stick with me. She's going to show you how it tracks prices for her, but then she's going to show you how it relates to more financial-related topics.

Let's get into it. >> feature from Muse. These are some products that have been on my shopping wish list for a while. I opened the main chat in Muse and said, "Here are a bunch of products that I'm interested in buying. Track the price of every product. [music] Calculate the actual percentage discount whenever the price changes. Flag anything that reaches a really good deal and give me one place where I can keep checking all of them.

Muse immediately builds a product tracker dashboard for me, which ChatGPT can do as well. But more importantly, Muse will keep looking for deals, price cuts, promotional events across the internet and keep updating the dashboard. I can simply go to artifacts tab and look at the dashboard for how the prices have been trending. But here's the even better part. I don't have to keep looking at the dashboard every day myself.

Muse will do it for me as well. As soon as something goes on sale, it'll proactively notify me in the chat that an item price has reduced. Since the interactive is very similar to a message app, it'll be like someone messaging me once it goes on sale. Like a real person. In fact, I've built multiple trackers like this. A stock market tracker, which will tell me if a stock that I like drops in value for me to buy at a good price.

A financial tracker, which will message me if my monthly dining out expense have crossed a certain limit. All of which saves significant money. >> I really, really like this. I love the chat experience, but sometimes I just need a visual of that's a tracker and the combination of the two is fantastic. Storing it in artifacts is fantastic. Let's go on to credit card use. >> AI access to my credit card sounds like a terrible idea, right?

But the way Muse handles payments is actually pretty interesting. Inside Muse, you can set up a wallet using Stripe link. And when Muse needs to make a purchase for you, it doesn't just hand your actual credit card number over to the website. Instead, link generates a one-time card number specifically for that purchase. So your real card details are hidden from both Muse and the merchant. For example, I can ask Muse find this product for the best price and buy it for me.

Muse can browse different websites, find the product, go all the way through checkout, and then when it's actually time to spend my money, it comes back and asks me to approve the purchase. And after I approve it, the payment can go through using the temporary credit card number. What I really like here is that the temporary payment credential is tied to the particular purchase, including things like the merchant and amount, and it only works for a limited period of time.

So, >> Okay, Muse is really big on telling you that the Muse agent can actually go and shop for you. I have two thoughts on it. Number one, I specifically gave this example to my Grok bot and it said no problem, it can handle it. This is much more of a Stripe thing than it is this credit card um option that I think Muse is giving it. Number two, it still needs some kind of okay, which drives me freaking crazy. Maybe it's just the way that I make decisions, but I'm mostly buying from places where I could get a refund and a few dollars here and a few dollars there don't matter as much as speed does to me, and so I'm much more comfortable giving a credit card number to the agents and saying go, go do it.

And Ramp and other products will let me create these virtual credit cards that I can give my agent. Um and anyway, that's my approach, but I do like that they're aiming to give the agent the ability to buy. All right. By the way, if you do have an agent and you want to protect it from doing certain things, that's where Zapier comes in. If you want, in fact, it's not just even about you. Let's Let's be honest, you know how to control your agent to the millionth degree, that's why you're watching this.

But if you have someone on your team, someone in your family who needs to manage an agent and you don't want to let them go crazy by giving the agent access to every app that they have and letting it do everything that the agent can with the with the apps, like deleting, which happened to me with Open Claw. Zapier MCP lets you connect over 8,000, over 9,000 different apps right now, and then give the controls that you want.

So, if you have someone on your team that needs to give access to your team's apps, but you want to restrict what the agent does, Zapier and MCP let you do it. And if you're connecting something or trying to connect something to an agent where there isn't a connection, Zapier and MCP will make that for you. Go to zapier.com/mcp and tell them Andrew sent you. All right. Next. >> [snorts] >> Peter Yang again, selling on Marketplace.

I tried this or I tried the version of this I want to talk to you about. Let's play the clip first. >> use Kit Connect to Facebook, it's also really great for buying and listing things on Facebook Marketplace. So, for example, here I asked it to look up single golf clubs near me to buy on Marketplace, and it gave me a list of these, you know, three different options, and I can click on each one to check out the full listing.

And if I want to, I can also list my own stuff. So, if I want to list my old iPhone 13 Pro on Facebook Marketplace, it just asked me for the photos, the price, and everything else, and then it will list it for me. And because Muse is also connected to Facebook Messenger, uh it can also message sellers and negotiate on price. So, for example, here I'm asking it to send a message to the person who listed this golf club to ask about availability, and you know, after confirming, it can send the message and negotiate with the seller to buy the golf club at the right price. >> No.

Two thoughts on this one, too. Number one, I am trying to have Muse buy a bed frame for a house that we're staying in temporarily. It is just not right enough. Now, that could be me. It could be that I'm not using it as a daily driver and so it hasn't gotten to know my taste, but it's constantly being stupid. It's saying, "Okay, how about these four other options that you have?" Or I'm these four options are available.

That's one thought. The second one is, notice how he still has to confirm every freaking message? I don't want that pain The whole idea of an agent is you do the work, not come back to me every time and check in. My better solution for this is give Grockit Bot or another agent access to your Facebook account, if you're me, that's what I do. And then it can negotiate and go back and forth. I did that before we left Austin, Texas, and GrokBot was able to go back and forth.

There are too many restrictions here for my taste. I do not like it. It has not been working for me. But I guess it's a direct connection and for people who are looking for a free agent that will do it, good luck. There you go. You got it. Let's go on to the next one. I'll keep giving my opinions as we go on here. Ooh, PDF for that. >> PDF document that daughter's school gave us, which contains all the information about her school.

I can't remember everything and I can't keep searching the PDF every time I need to know when is the next holiday or when is the next parent-teacher [music] meeting. Well, that's why we have an assistant now. I simply attached the PDF to Muse and said, "Manage my daughter's school information for me." That's it. It read the whole document, retrieved every information, and stored it for future use. So, maybe after a few months, I can simply ask, "Anya will be on vacation for 20 days.

What should I do to let the school know?" Muse will know who my daughter is, what are the school vacation policies, if we have to email someone, then fully write the email, and then maybe even draft a nice one. I don't have to attach the PDF again. I don't have to specify all the details again. Muse will know it. Okay, my preference for doing something like this is to not just give it to Muse and say you hold on to it.

I like to say, "Hey Muse, here it is. Put it in a Notion doc." Because a month from now, a week from now, honestly, a day from now, cuz it looks like OpenAI is about to release something, you're going to want another agent to have access to the same data. And by putting it in Notion or something, you pick whatever your version of it is, all the agents will have access to it, and you should never keep going back to PDFs like this or contracts.

You should have the agent go back and find you the relevant information. Good use case, though. Let's go on. >> This might actually be my favorite feature of them all in Meta Muse, which is goals, which is basically the brain dump to reverse prompt I talk about all the time, but built into the AI agent. So, you can click a goal, it asks you a bunch of questions, right? So, I clicked on the goal to grow my creator business.

And what did it do? It went in and started asking me a bunch of multi-choice questions on that goal, kind of coaxing me to brain dump in it. And then from there, it reverse prompted. So, basically said, "Here's everything I can do based on that goal." One of my goals is I want to grow on LinkedIn. It came in and came up with a bunch of ideas on how it can help me grow on LinkedIn. It actually ended up building me a carousel for LinkedIn.

It's not something I ever thought of doing with this. And >> You know what? If you're on LinkedIn, you know to do that kind of thing, but I like that I I like now understanding what goals is. If you use Meta the way that I do, it constantly tells you, "How about doing this? How about doing that?" It's like a little too pushy with all the different things that it can do. And because of that, I tuned out all the things that it can do until I saw Alex here say that goals was a feature that I should pay attention to, and now I understand what it is.

This is one example. I probably could come up with a with a deeper, more personal example that would put that smile on my face like he has a smile on his face when he talks about this. By the way, if you like this approach, every time something new launches, I go out and I pick the best videos. Subscribe so you can get that. Let's go on to the next one, local files. Very few people are talking about it, though I think Mark Zuckerberg recently did in Joeat with Joanna Stern about how it's also able to control control your computer. >> other computer, my Mac mini.

That's a little computer that I leave on 24/7. I don't even have a monitor plugged into it. So, what I'm doing right now is screen sharing that into my MacBook. So, that's what you're looking at right now is a screen sharing software, and within that is the desktop of my Mac mini. And on that computer, I have Muse open 24/7. And that's because I found that surprisingly Muse is very good at accessing files on that computer.

So, I have that computer set up for months now because I have ChatGPT and Claude running automations on that device 24/7. And another thing I could do is use the ChatGPT desktop app to access files on that computer. And the experience works fine. I use it all the time, but it's like a little bit clunky. You have to open the side menu and then click on remote. And then at the top you have to choose the computer you want to get into, which is the Mac mini in this case. >> Let me pause.

When this came out, we were all super enthused about it. It is amazing that what he's expressing right now, it it's true. I also find it It's not that many steps to go from your mobile phone to controlling your ChatGPT on the computer, which then controls the computer. But the same thing that Paul Lipsky is saying right here, I I experienced the same things like now I got to go to here and then I got to go to click there.

Why can't they make it even easier? Um it's funny that one one day we're all amazed by this and then a few days later we come back and go I don't want to do the drudgery of clicking around. All right, Paul's right though. Let's go on. >> And then from there you can start a new chat. So, it definitely works. It just requires a few steps. With Muse on the other hand, the experience is a lot more straightforward. From within any chat, I can tell it something like, "Hey, I left a document on my desktop on my Mac mini.

Can you just look at that and give me a quick summary of it?" So, now it is looking at this file right here. And then it just gave me a summary of it. And so now I'm going to ask it to make some changes to that file. "Hey, can you just take that summary and just add it to the top of that document in a summary section?" And it says that it's done. So, let's take a quick look. I will open up this file. And right here at the top you can see the summary, the thing it just added, and then the rest of it.

And it's that easy. So, like I said, other tools like ChatGPT and Claude are a lot more powerful. They can do a lot more things on your computer. But, if you just need access to local files, reading them, editing them, Muse is so straightforward and so easy to set up and use for that. Now, >> Fair. I like this. Let's go on to the next >> that I think is so cool. Every morning, we print out a morning brief with a schedule for the kids, what the kids need to know, what we need to know, and then news for the day.

And so, I prompted it. I said, "What I really want is a PDF agenda for tomorrow morning, kind of like a newsletter one-page style that I can print out and put on the kitchen table. I want it to have not only our schedule for a week, but highlights of each kids, callouts for the parents. You might need some information from my email about what's going on, and then recent news, recent events, things in San Francisco, the weather.

Um we can make this kind of a fun read for the whole family that we can talk about not just the logistics, but also things that are going around in the world and our city and our lives." And I Y'all, I really like this. So, it did have me connect my email address. Then, it ingested some things that it knows about me and my family from my email. And again, this was a really nice experience. It found out my kids' names.

It found out my husband's name. It found the kids' activities, like they do jujitsu and basketball and piano and all this kind of stuff. It inferred that we're civically engaged in San Francisco. >> Interesting. Okay, I like Let's see the results. >> since Open Claude came out. This is an idea that my husband had, and we've been printing these out. And this is the first one that has been one shot in a design I actually like.

So, this has made me want to test some of the Facebook models, because I have hated the front-end design of a lot of these PDFs out of Claude and out of Codex. They've just been like kind of boring, and this is so easy to read, so beautifully laid out, and >> You know what? I think everything that she just said here, you can do with every other agent, but she is right to call out the design. There's something about good visual design that makes me see in a like I could just quickly scan and understand what's there.

I do not like how GrokBot and how I guess I guess other models are really bad at giving me the design that I want. Even with Claude, I have to really prompt it to help it understand what I'm looking for and get away from that cream Claude design style. Very good. I like this use case. I also like actually the idea of just printing out for the family what's going on every day. It It keeps me from looking at my phone and telling the kids what's up.

Okay, let's get back to a business use case here from Edwin Chan. >> I should do research on his own computer. So, I'll just tell Muse find me the best price on voice AI products in London, compare at least three suppliers, find the best one and basket, and stop before paying. Take your time. I'm going to go and do something else. So, it asked me I'm kind of what product, and I mean AI receptionist. So, now it actually opened its own virtual browser and actually doing research.

So, if you go to the browser, if I click on open browser, this will be the browser link the virtual machine that Muse is actually operating on. So, now it's actually checking through like Vappy the documentation patient of Vappy just to see how much it is. So, it's actually doing this live on the run. So, technically what I can do is to control the browser and just do it on the machine, but I don't want to do it myself, right?

So, now it's actually looking up like for example the phone number pricing UK cost per month, and just to see how much this actually is, right? >> Okay, let's keep going. There's another thing I want you to see. >> finish comparing, >> By the way, what is with all these people holding on to their little microphones that's supposed to be pinned down like a lapel. Okay. I don't know why I notice these things. >> so it says a retail AI is my pick for you.

No monthly fee. You can even support natively $2 a month. Calls from 0.085 a minute. The others that piece is a touch cheaper per minute, but you have to import your own UK number for it Twilio, which is extra hustle. Land is similar for 0.1 per minute, but cannot confirm UK numbers at all. Telephone Labs look cheaper $22 a month and two others are simply put a dollar. So actually did the Oh wow. So it actually basically is researching.

Basically thinking retail AI is the pick for me. Then it's now doing the retail sign up and we stop before any payment. So basically trying to create his own account with his own email, which will be interesting to see what emails it decided to use for. Oh, actually tried to log in with my email. Interesting. Yeah, so it tried to use my email, but obviously it doesn't know the password and then say I'm not I'm not robot robot checkbox, but obviously it's a robot.

So I have to I can take over and do it myself or I guess take it for the sign up. Like I'm not going to risk it. I'm not actually I already have a retail account. I could buy it, but this is just to showcase for you like the ability that it can do. The I'm not a robot thing drives me crazy. It's I'm sending an agent to go pay you money. Like why help me figure out a way to do this. Okay. Finally, I want you to see something that is unique to Muse from Peter Yang. >> one of Muse's biggest differentiators is that it can connect natively to all of Meta's apps like Instagram, Threads, Facebook, and Messenger. >> Notice that he didn't say WhatsApp.

WhatsApp is probably bigger than all of those in as far as usage. It will connect to WhatsApp in only one way. It's nice. I can go into WhatsApp and I can see my Muse agent and I can chat to it from WhatsApp instead of using the Muse app itself. And it's it's a little bit restricted cuz I can't see the browser used for example, but I like that I have that. What it will not do is manage my WhatsApp messages, which I'd love for it to do.

Do little things like add names for people who I've started chatting with but never added their names into my phone book, so I don't know who they are 2 weeks or 2 months or 2 days later, you know? It can't do that, and that's kind of frustrating. Other agents can when they're controlling it through the browser. So, he didn't say that. It's very important to include it. >> And real quick, I actually set up a messages thread and basically asked it to monitor my messaging apps, not including email, and let me know if there's something that I need to follow up on.

And then it checked iMessages and it asked me to connect to all these other things. And it turns out that all I'm getting through Instagram and Threads DMs is a bunch of spam. So, nothing super important, but you can see how useful this is, you know. >> I could see it. I could see it. Um there's an issue. Let's go on to the next clip. >> WhatsApp, and iMessages, and it's just hard to keep track of everything. So, being able to set up, for example, a scheduled task for my Muse to check on that messages every day and let me know what's important is just incredibly valuable.

Now, >> Okay. One thing, um before it sends a message out, it has to check in with me. Again, if I'm asking you to do something and every time you want to do it, you come back to me, you're no longer my employee. Now, you're my boss. Andrew, I want to send a message out through Messenger. Can I send it? Yes, go do it. Andrew, I want to do this. Go do it. It's just too much. Then, so all the other agents don't have to do it.

They just control Facebook, Messenger, and all that through the browser. So, yes, it's nice that it's a direct connection, but it's it's a crippled direction connection. I don't love it. But, there's some word that is said in there. He said iMessage that I didn't know before. So, I went into my Muse and I said, "Can I actually have you control iMessage and tell me what's in there?" And it said yes, it could through the phone.

And I thought, "Okay, I've learned something." Okay. So, with that in mind, let me give you my overall opinion here about Muse. Number one, the fact that it is free is really exciting. Now, we know Mark Zuckerberg, the way that he works. If you continue watching that presentation that I showed at the very beginning, you'll see that he says, "We are planning to make money by this presentation right here. We are planning to make money by taking a cut of sales." And obviously, people are going to be spending a lot of money on this thing, and this thing is going to keep promoting things beyond the features that it has.

It'll promote you to buy stuff. So, that's how they're going to make money. For now, it is free, and you can use it. And if you know somebody who is interested in agents, but doesn't want to spend the 20 bucks a month or create a computer for her Me's agent, or go even more like you really 20 bucks a month is not going to get you enough. This is a good opportunity for them to try it. And if they're in the Facebook ecosystem, phenomenal.

I think they're going to like it. If you're experienced, you might use it as just extra free usage for stuff that you might want them might want to offload over to Meta, and you can have your agents that you actually like guide Meta and send things their way. I do that with my Grok bot agent. It sends things over to ChatGPT. It sends things over to Claude, etc. So, now Meta is another agent for it to send work to. Um so, if you're experienced, I think that's the way for you to use it.

So, if you like all this and you want more, I've got another video for you to watch. And if you don't like this, let me know in the comments why and why not. But, this is my goal. I want to study all these things by personally using it and watching the best videos. And if that's where you are, see you on the next one.